Interim Senior Management

for the Behavioral Healthcare Industry

Behavioral Health Strategies, Inc. specializes in providing interim senior management for the behavioral health industry. Either through a planned or unanticipated event, a behavioral health organization can experience a leadership vacuum which can affect its day-to-day functioning and viability.

During periods of leadership interruption, transition or crisis, Behavioral Health Strategies provides experienced, values-based, high-level leadership for as long as required. Experience extends to all aspects of behavioral health operations, including governance, management structure, system design, day-to-day operations, financial management, managed care, clinical protocols, quality assurance, staff morale problems, and larger system issues.

Expert interim management is especially useful in maintaining an organization’s operations without interruption to avoid rushing the process of finding a permanent executive. The interim period can be used to build strength into the organization with a seasoned interim manager who will evaluate all existing programs and operations in depth, make needed transitional changes if requested and assist in hiring an excellent permanent manager.

Sample Consultation

View a sample consultation, The Matthew Thornton Health Plan (PDF).

View Sample

Areas of Expertise

System Design and Conceptualization

Conceptualization and development of integrated internal delivery systems, based on population needs, and externally with multiple public and private entities; establishment of “foundational services” based on research and best practice; linkage of services and providers and continuity of care.

Governance and organizational structure

Optimal design of the organizational structure to maximize productivity and communication; governance theory; mission and values; interface with Board of Directors; bylaws; and fiduciary responsibilities.

Financial management

Budget preparation and tracking, achieving financial objectives, use of data in monitoring financial performance at all levels, financial analysis, staff buy-into financial performance, cost containment.

Crisis Management

Turnaround strategies, managing in difficult, complex environments, impending financial collapse, rapid startup demands.

General Management

Strategic planning, organizing, directing, regulatory compliance, contingency planning, organizational culture, value-based leadership and management.

Managed Care

Instilling managed care values and philosophy in the organization, assessment of managed care readiness, network development, contracting, credentialing, utilization management, introduction of best clinical practice, member services.

Quality Performance

Development of a comprehensive quality improvement philosophy and structure, risk management, Quality Improvement delegation, Quality Improvement studies and measurement activities, member satisfaction surveys, preparation for NCQA and JCAHO accreditation.

Human Resources

Recruitment, performance-based evaluation, disciplinary procedures, labor relations, dispute resolution, employee satisfaction, training, legal issues.