CURRICULUM
VITAE
J. HAROLD BERBERICK
12
Spring Street
Foxborough,
MA 02035
(508)
543-8313; FAX (508) 543-3165
jhberberick@bhstrategies.org
Education:
Doctor
of Education, Leadership
Studies, Public Administration
Fairleigh
Dickinson University, Teaneck, New Jersey
Master of Arts,
Psychology
University of Northern Colorado, Greeley, Colorado
Bachelor of Arts,
Sociology, Minors in Psychology and Philosophy
Regis
College, Denver, Colorado
Continuing
Education and Institutes:
AK
Rice Institute, Institute for Applied Study of Social Systems
Williams
College, Williamstown, MA
Graduate School of Public Administration, Albany, NY
State
University of New York, Coursework in Public Administration
Harvard University
John
F. Kennedy School of Government
Institute
for Senior Executives of the Commonwealth of Massachusetts
Institute
on the Management of Change
Institute
on Management Strategies for the 1990’s
Professional
Experience:
1999-present
PRESIDENT
Behavioral
Health Strategies, Inc.
President
and Principal Consultant for Behavioral Health Strategies, Inc., a firm
providing a wide range of consultation and interim management services to the
Behavioral Healthcare Industry to foster success and competitiveness within a
difficult and complex healthcare environment. Behavioral Health Strategies
specializes in interim management and short-term focused consultation in the
areas of delivery system assessment, managed care, quality assurance, financial
management, systems integration, and performance management. Particular
expertise in assisting organizations become managed care ready, including
development of utilization management and practice guidelines, managed care
contracting, meeting HMO and employer performance standards, and preparation for
accreditation. BHS provides interim
“locum tenens” management of Mental Health Centers, Inpatient Units and
Comprehensive Delivery Systems during periods of transition, merger, and
succession. Responsible for all aspects of the business including financial
management, development of tools, systems and products, marketing, planning,
etc.
1998-1999
EXECUTIVE DIRECTOR
Greater Lawrence Mental
Health Center, Inc.
Lawrence,
MA
Chief
Executive for a comprehensive community mental health center serving the
culturally diverse city of Lawrence and surrounding towns. Responsible for all
programmatic and fiscal operations of the Center and for managing complex
relationships with the local communities, the
State Departments of Mental Health and Medical Assistance and private HMO
companies. Accomplishments included bringing stability to a previously
financially and clinically troubled agency, reorganizing all clinical services,
initiating new programs, major quality assurance improvements, recovery of
significant dollars in accounts receivable, deemed uncollectable, and exceeding
fiscal year budget plan.
1992-1998
EXECUTIVE DIRECTOR, PILGRIM
BEHAVIORAL HEALTH, INC.
Quincy,
MA
Planned,
initiated and administered all mental health and substance abuse services for a
nationally recognized Health Maintenance Organization of 400,000 members
enrolled in a network model delivery system. Responsible for a mental health
budget in excess of $40 million. Managed an extensive psychiatric services
system which consisted of comprehensive crisis, inpatient, hospital diversion,
and outpatient services for Commercial, Medicaid and Medicare enrolled members.
Developed a strong staff model clinical program with case management, crisis
services, and in intensive outpatient services. Established a separate, wholly
owned corporation with a board of directors to expand and market mental health
and substance abuse services. Functioned as a senior manager for Harvard Pilgrim
in all aspects of mental health managed care including contracting, facility and
provider credentialing, budgeting and quality assurance. Managed complex
relationships between the Managed Care Organization and the external
environment.
The
Harvard Pilgrim Behavioral Health Program was based on strong values and
principles, and emphasized high quality care and customer satisfaction, while
simultaneously achieving impressive financial targets. Achievements included
high customer satisfaction, achievement of NCQA behavioral health requirements,
meeting employer performance standards, obtaining annual savings of over $3
million in substance abuse services, and maintaining very favorable per member
per month (PMPM) costs.
1988-1992
DIRECTOR,
LOCAL SERVICE CENTER
Southeastern
Massachusetts
Planned and managed a comprehensive and integrated system of mental retardation services for twelve cities and towns in Southeastern Massachusetts. The system consisted of a continuum of services including day and residential programs, family support, respite, emergency services and case management. Provided oversight of twenty provider agencies, providing approximately $13 million in services for 700+ clients. Managed Service Center program and fiscal operations for a complex system of contracted services. Performed systems planning, community relations and quality assurance, staff hiring, training and siting new programs. Also ensured compliance with Federal court consent decrees, community education and consultation, legislative liaison, and maintained an active local citizens advisory board. Placed particular emphasis on developing small residential units in the community, on supported and transitional employment, and on specialized programs for difficult to serve populations.
1980-1988
AREA DIRECTOR/MENTAL HEALTH
CENTER DIRECTOR
Massachusetts
Department of Mental Health
Planned,
administered and evaluated a comprehensive system of care for the mentally ill,
the mentally retarded, and children and adolescents in the Cape Cod and
Attleboro areas of Southeastern Massachusetts. Included direct
management of an extensive network of community support services for the
mentally ill, including case management services, a full continuum of
residential care, emergency services, psycho-social rehabilitation, and
outpatient services. Additional services for the mentally ill and mentally
retarded were provided through program and fiscal oversight of fifteen voluntary
agencies which provided more than $7 million in contracted services. Also had
extensive experience in managing inpatient services, including a comprehensive
community mental health center with 33 certified acute care beds and an 88-bed
inpatient unit for acute and long-term patients. Total budget: approximately $10
million. Total employees: 225.
Accomplishments
included regaining certification of the inpatient unit and significantly
expanding housing, psycho-social rehabilitation and case management services.
Improved working relationships with other agencies, family associations,
neighborhood groups, local legislators, etc. in developing a consensus for the
direction of the system and in gaining community acceptance of mental health and
retardation programs. Greatly reduced the fragmentation and competitiveness of
the local mental health system to that of an integrated system under the
direction of the Area Office, with a primary focus on providing appropriate
services for the severely disabled. Also achieved the lowest per capita
utilization of inpatient beds in the state.
1978-1980
DIRECTOR OF PROJECT
MANAGEMENT
New York State Office of Mental Health, Central Office
Senior management position with responsibility for the implementation and ongoing operation of newly funded community programs and special projects throughout the New York State mental health system. This included the initial implementation of the $13 million Community Support Program in the state. Administered the statewide Alternative Living and Family Care Programs – annual budget $8 million. Administered federal formula grants and special demonstration projects. State coordinator for Housing and Urban Development (HUD) Demonstration Program for chronically mentally ill - obtained $5.1 million in federal funding. Developed and implemented Crisis Residence Program in thirteen psychiatric centers across the state. Worked closely with other state agencies to regulate and improve conditions in single room occupancy hotels and proprietary homes for adults. Worked closely with commissioner-level staff in formulating and implementing mental health programs and policy in the state. Gained broad experience in working with all levels of government – county, executive branch, and legislative. General responsibilities included supervision of statewide residential programs, policy development, program implementation, voluntary and proprietary sector liaison, budget preparation and staff supervision responsibilities. Position was responsible to the Deputy Commissioner for Program Operations.
1971-1978
DIRECTOR OF REHABILITATION
SERVICES
Capital District Psychiatric Center
The
Center is a progressive State Community Mental Health facility providing
inpatient and community-based services in a nine-county catchment area with a
population of approximately 1,000,000 persons. One of fifteen senior staff
initially hired to develop the Capital District Psychiatric Center. Developed
and managed a wide variety of rehabilitation programs both in the Center and in
the community. Placed particular emphasis on establishing programs in the
community which served as alternatives to inpatient care for long-term patients.
These included crisis residences, hostels, group apartments, vocational
rehabilitation programs, transitional employment, medical services, social clubs
and other outpatient programs. A number of these programs were developed to
serve long-term patients who were “repatriated” from distant custodial
hospitals. Developed programs in collaboration and partnership with County
providers of services, emphasizing the development of a single system of care.
Administrative responsibilities included overseeing a staff of 60, administering
the program budget, obtaining grant funds, and program evaluation.
Initiated
the first halfway houses/admission diversion and apartment programs in New York
State psychiatric centers. These programs were acknowledged as models and were
replicated in many areas of the state.
Consultations:
Matthew
Thornton Health Plan,
Bedford, N.H., 1997
Mental
Health Consultant and Interim Executive Director of Mental Health for 170,000
member Health Maintenance Organization. Consulted on all aspects of Mental
Health Program. Restructured provider contracts, developed performance standards
for employer groups, initiated quality assurance and utilization management
programs for compliance with National
Commission on Quality Assurance (NCQA).
Joint
Commission on Accreditation of Hospitals,
Chicago, IL., 1974
Assisted
in development of new Joint Commission accreditation standards.
Albany
Medical College,
Albany, N.Y., 1973
Consulted
and conducted community education in community psychiatry
American
Psychiatric Association, Joint Information Service,
1971
Assisted in development of innovative models for residential services.
Professional
and Research Activities:
Principal
Co-Investigator, University of Connecticut and Robert Wood Johnson Foundation
Pilot Project in “Risky Drinking,” at Pilgrim Behavioral Health,
1997.
“Crisis
Residences: An Evaluation of an Alternative to Psychiatric Inpatient
Treatment,” Doctoral Dissertation, 1982.
Adjunct
Faculty in the Graduate Program of Rehabilitation Counseling, State
University of New York at Albany, 1976-1979.
Project
Co-Director, National Institute of Mental Health, Community Support
Demonstration and Replication Grant, 1977-1978.
Administrator,
National Institute of Mental Health Grant, “The Fort Logan Lodge:
Intentional Community for Chronic Patients,” 1970-1971.
Papers
Presented:
“The
Budgetary and Managerial Aspects of Operating a Comprehensive Rehabilitation
Program,” International Association of Psycho-Social Rehabilitation
Services, Philadelphia, Pennsylvania.
“Case
Management: A Foundational Service,” Conference on Innovations in
Community Mental Health, Boston, Massachusetts.
“A
Comprehensive Model for Providing Residential Services for Severely Disabled
Persons,” New York State Conference on Alternative Living, Monticello, New
York.
“Designing
a Community Support system for New York State,” Council of State
Governments, Atlantic City, New Jersey.
“Principles
and Practice of Servant Leadership,” Conference on Best Practices in the
Market Place, Bangalore, India
“Psychiatric
Rehabilitation: A Research Perspective,” National Conference on
Psycho-Social Rehabilitation, Cleveland, Ohio.
“A
Research Perspective on Problem Patients in Community Mental Health,”
International Association of Psycho-Social Rehabilitation Services, Los Angeles,
California.
“Residential
Services as Support Systems in the Community,” New York Conference on
Community Support Systems and Psycho-Social Rehabilitation, Albany, New York.
“Restructuring
Mental Health Services in New York City Utilizing a Community Support Model,” New
York City Federation of Voluntary Mental Health Agencies, New York City
“The
Role of Residential and Community Support Services in Rural Psychiatry,” Conference
on Rural Mental Health, Gowanda, New York.
“Transitional
Services for the Mentally Ill,” National Rehabilitation Association,
Cherry Hill, New Jersey.
“A
Work Therapy Program in a New State Hospital,” National Conference on
Adjunctive Therapy, Forest Hospital, Des Plaines, Illinois.
Areas
of Professional Interest:
Behavioral
health management, large systems conceptualization and management, quality
assurance, value-based managed care in the private and public sectors, and
behavioral health research.
Professional
Affiliations:
American
College of Healthcare Executives (Diplomate)
Board
Certified in Healthcare Management
American
College of Mental Health Administration (Fellow)
American Orthopsychiatric Association (Fellow)
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